Help centre
How can we help?
Quick answers below. Still stuck? Write to us.
Looking for an order? Track your order.
FAQ
Frequently asked
You upload photos and personalise your order. After payment our artists create the art and send it for your approval. We only print once you approve, and you get up to 2 free revisions.
Clear, well-lit photos with the face fully visible and no filters or heavy sunglasses. Upload 1 to 3 photos from slightly different angles.
Each product page shows its production time, and the pincode checker gives you a delivery estimate for your area. TODO(owner): confirm lead times.
Yes. Add a free gift message at checkout, and switch on gift mode to hide prices on the packing slip.
That is our Love guaranteed promise: request changes and we redo it, free, up to 2 times.
Your photos are used only to make your order, are stored privately, and are deleted 90 days after delivery.
You can cancel any time before production starts. See the refunds and cancellation policy. TODO(owner): confirm policy.
Use the Track order page with your order number and the phone or email you ordered with.
Not yet. We currently ship within India only. TODO(owner): confirm.
Every order gets an invoice by email. Gift mode sends the recipient a packing slip without prices.
Write to us
We reply by email, usually within a working day. TODO(owner): confirm support hours.